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Creative Cloud automatically shuts down after 5 minutes of logging in

New Here ,
Jan 21, 2021 Jan 21, 2021

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After updating a couple of CC apps recently I noticed that creative cloud doesn't allow me to stay signed in for longer than 5minutes. If I open photoshop it either shows error code 205 and closes immediately or if i manage to log in and open/use it it kicks me off after 5minutes which is hugely frustrating. This is happening with all my CC apps. I've followed the instruction for error code 205 but nothing seems to fix it. Adobe how do I fix this?

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Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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Hi @storm hague,

Please refer to this help article.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 21, 2021 Jan 21, 2021

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This didn't work and I've also tried unistalling and reinstalling which didn't work either.

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New Here ,
Jan 21, 2021 Jan 21, 2021

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This didn't work and I've also tried unistalling and reinstalling which didn't work either. Same thing happened with CC logging out after 5mins and kicked me off photoshop again.

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Adobe Employee ,
Jan 21, 2021 Jan 21, 2021

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Storm, Error 205, in this case, indicates that we are unable to store critical licensing information to the computer.  Please see https://helpx.adobe.com/download-install/kb/licensing-errors.html for steps you can take to correct the error.

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