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Since last week I'm having problems with the storage.
I filled my storage capacity, and when I noticed that I deleted a lot of old files I had in there.
But it keeps on telling me my storage is full and now it's useless to synchronize my new files.
How can I make it work?
I'm adding captions of the message it shows and the real storage in my hard drive.
We're sorry to hear about your difficulties. Could you please check the following locations mentioned in this article to check if there are any files stored there: https://helpx.adobe.com/in/creative-cloud/kb/file-storage-quota.html
Also, please ensure that your deleted files aren't using valuable storage by deleting them permanently. You may check this article for more info: https://helpx.adobe.com/in/creative-cloud/help/delete-files-permanently.html
Let us know how if it helps.
Thank you Tarun
I didn't know the files were still there even after delete them.
Your solution solved my problem
Thank you very much!