Creative Cloud error code p206

New Here ,
Aug 07, 2021 Aug 07, 2021

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Since 2 days I can't log into the cloud. From one day to another I just don't have any access anymore withiut doing anything.

I tried many solutions suggested on the internet but nothing worked. Maybe adobe need to look into it not the customer?

System: Windows 7

Solutions tested and not working:

tried with both applications (alternative link and via homepage)

Turned off firewall + antivirus

Started setup via admin

Have good internet connection

My windows is up to date

My browsers are up to date

TLS 1.2 is enabled

Did restarts of the operating system

My time on my PC was not changed, but I also deactived the synch to test it

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So I don't know lovely adobe team what you did that windows 7 users have problems (because on windows 10 it runs perfectly), but it would be nice if you could fix it, because it seems something on your site.

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File sync

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correct answers 1 Correct answer

Community Expert , Aug 07, 2021 Aug 07, 2021

It all depends on which apps you use.

 

In any case, you will need to enable TLS 1.2 in your Win7 registry.  Otherwise you cannot connect to Adobe services.  See below for details and run the Microsoft EasyFix.msi.  Then restart your computer.

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

Failing that, please reach out to tech support.  But wait times may be longer than usual.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

...

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Community Expert ,
Aug 07, 2021 Aug 07, 2021

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Windows 7 is no longer supported, so there is nothing for Adobe to do

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New Here ,
Aug 07, 2021 Aug 07, 2021

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Why they give out solutions to solve this error if windows 7 is not supported anymore...

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Community Expert ,
Aug 07, 2021 Aug 07, 2021

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It all depends on which apps you use.

 

In any case, you will need to enable TLS 1.2 in your Win7 registry.  Otherwise you cannot connect to Adobe services.  See below for details and run the Microsoft EasyFix.msi.  Then restart your computer.

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

Failing that, please reach out to tech support.  But wait times may be longer than usual.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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