Creative cloud error "The application CC is not open anymore."

Explorer ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

I am constantly getting the error: The application CC is not open anymore.

I can solve it by reinstalling, but I really don't want to do this every time I start up... 

I am running MACOS BIG SUR.

 

Any solutions would be helpful.

 

Thank you! 

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

Views

199

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

James, is the Adobe Creative Cloud desktop application becoming damaged every time the computer is rebooted?  Do you run any system utilities or file optimizers?  You can use the information https://support.apple.com/guide/mac-help/open-items-automatically-when-you-log-in-mh15189/mac to review the items that open automatically at startup.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

Thanks for the response.

I do not run any utilities...

I can disable CC at startup I guess, but I've used this feature since its inception.

James

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

LATEST

James, is there anything listed under the Login items within System Preferences? 

 

If you are running macOS without any security utilities, I recommend you run an anti-virus/malware tool to verify that the system has not been compromised.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines