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Creative Cloud Files - Sync Error and Archive Error

New Here ,
Jun 07, 2018 Jun 07, 2018

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Hello,

I am currently having 2 issues.

The first issue is a sync issue with a file that no longer exists. The file originally had a sync issue, then I deleted it (deleted from archive as well) however the desktop app still tries to sync the file. This is occurring on multiple computer systems running windows 10 Pro/Enterprise. It does not effect anything other than being an annoyance.

I do not, or did not have the file shared.

CCERRORSYNC.PNG

The Second issue is within the web based assets archive folder. I have cleared out several files in the archive, and encountered an error trying to permanently delete some of the more recent files (mostly conflicted copy files). When I try to delete them it gives me an Unexpected response:412 error. This error appears at the bottom of the page.

CCARCHIVEERROR.PNG

My email on the forums is the same as my creative cloud membership

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File sync

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