Creative Cloud Has Been Syncing For Days (Not Syncing Properly)

New Here ,
Oct 01, 2018 Oct 01, 2018

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My creative cloud has been attempting to sync for 1-2 days now. Nothing has been properly synced and there doesn't seem to want to end.

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Adobe Employee , Oct 01, 2018 Oct 01, 2018

Hi Keven,

As I understand, the Creative Cloud has been syncing continuously. Kindly refer the links shared for help:

Error: "Unable to sync files" to the Adobe Creative Cloud

Adobe Creative Cloud File Sync | Known issues

You may also try simple steps like turning off file sync, logging off from the CC app> Logging back in and check if the issue continues.

Let us know if the steps help.

Thanks

Kanika

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Adobe Employee ,
Oct 01, 2018 Oct 01, 2018

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Hi Keven,

As I understand, the Creative Cloud has been syncing continuously. Kindly refer the links shared for help:

Error: "Unable to sync files" to the Adobe Creative Cloud

Adobe Creative Cloud File Sync | Known issues

You may also try simple steps like turning off file sync, logging off from the CC app> Logging back in and check if the issue continues.

Let us know if the steps help.

Thanks

Kanika

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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