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creative cloud keeps on loading loop

New Here ,
Dec 12, 2020 Dec 12, 2020

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As title, since i tryed to update the cc version to the latest one this morning,  and the cc desktop app just keeps spinning in loading page, had tryed all the solutions that the help center taught, but the problem still.
btw, i already used the cc cleanertool to remove all the apps, plz help!! > <

my work system: windows 10 (64 bits)

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Adobe Community Professional ,
Dec 12, 2020 Dec 12, 2020

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which win 10 version (click start>type winver).

 

kglad_0-1607784617747.png

 

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