Creative Cloud Library displaying the wrong files when shared

New Here ,
Aug 11, 2021 Aug 11, 2021

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Hi Adobe Community Folks,

My team has several of our art and color repositories saved as Creative Cloud Libraries which we share within our team and with outside vendors and partners as needed.

I recently shared our icon library with an outside partner who's working on a project with us.

However, when he clicked on the link and joined the library, the icons he's seeing are not the icons in my team's library.

This is troubling as my team uses Creative Cloud Libraries extensively and I need to be able to trust that the library I share is the library that the recipient is seeing.

I'm attaching a file named "What_I_Shared.png" and another named "What_The_Partner_Is_Seeing.png" to illustrate.

One more odd thing that I noticed, when I click on my Icon Library in Adobe Creative Cloud, it shows that the partner's invitation is still "pending". But the partner told me they clicked on the invite link and joined the library, but they're seeing a different set of icons from the icons in my library.

Any idea what could be going on here?

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Community Expert ,
Aug 12, 2021 Aug 12, 2021

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do you have a team/enterprise license?

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