Creative cloud library so slow, nearly unusable

New Here ,
May 17, 2022 May 17, 2022

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Our library is quite large and shared between about 40 people. It is extraordinarily slow to use. I've been trying to organize it into groups and subgroups and it takes many, many seconds to react to me selecting one single thing. 
Have we overloaded it? Are there recommended limitations? What have we done wrong? 
Our content is a mix of photography, paragraph styles, graphic elements from InDesign and Illustrator, text blocks with standard content, icons and color swatches.

 

What can we do to speed it up? 

 

Thanks

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Collaboration , Libraries

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Adobe Employee ,
May 17, 2022 May 17, 2022

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Hi there,

 

We're sorry to hear about your difficulties. This shouldn't be happening. Could you please let us know if you're using the Creative Cloud Desktop App or on the Creative Cloud web? What happens when you try to see the same libraries on the asset web? Please share the logs from your machine to help us troubleshoot the issue you are seeing. You can use this link: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Once you have the logs, upload the logs to your creative cloud and share the link with us.

 

Thanks for your patience.

 

Regards,

Tarun

 

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