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Creative Cloud Login Issue with IPv6

New Here ,
Jun 24, 2021 Jun 24, 2021

Hi all, recently my home internet just got some IPv6 ip address from ISP. However Creative Cloud doesn't seem to play nice. The login page of CC never loads and as soon as I disable IPv6 in control panel it works again. 

With IPv6 enabled, I can see in my Resource Monitor that as soon as I hit retry login, Creative Cloud.exe opens a TCP connection to 64:ff9b::3696:639d. However this address does not respond to ping request. Perhaps the IPv6 service is not operational yet?

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Community Expert ,
Jun 24, 2021 Jun 24, 2021
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