Creative cloud no beta option

[Mattmcquiff]

Hi I'm running MAC OS Moneterey 12.6 and the latest creative cloud Version 5.10.0.573 but there is no category listed for the Beta Program. How can I get it? Thanks

[kglad]

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, restart your computer.

[default9n7eypnf0tg2]

I have the same problem. Is there a solution in the meantime?

[kglad]

@default9n7eypnf0tg2 

do you have a teams or enterprise subscription?

if not, what is your cc app version?

[default9n7eypnf0tg2]

@kglad I have the enterprise subscription. Version 5.10.0.573. Thanks for the quick reply.

[kglad · Accepted solution]

@default9n7eypnf0tg2 

the option to allow beta versions is up to your enterprise administrator. contact them, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

[Mattmcquiff]

This what is under my plans! although I know I have access to the whole adobe package.

[default9n7eypnf0tg2]

Ok, thank you. I will contact my administrator.

[kglad]

@default9n7eypnf0tg2 

you're welcome.

[Mattmcquiff]

Ok so my admin team here had to make a package up that then deployed a new creative cloud for me. Once that was installed the beta option became available. They had to download the creative cloud and then instal on my mac. Hope that helps

[kglad]

@Mattmcquiff 

thank you for confirming.