Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.

Creative Cloud showing more free space than I think it should

New Here ,
Dec 23, 2018 Dec 23, 2018

Copy link to clipboard


I have the 1TB Photography Plan.

The Creative Cloud files on my desktop takes up around 305GB of free space, but Adobe CC says I am 100% synched and only 285 GB of my creative cloud storage is in use. That's a 20GB discrepancy!

I'm worried that it's possible that not all of my media is backed up to the cloud, which would be problematic. Where's the additional 20GB?

Alternatively, is it possible that Adobe just isn't counting the first 20GB towards my 1TB quota?

Please help!

File sync







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation