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Creative Cloud Startup Disabled

Engaged ,
Dec 06, 2020 Dec 06, 2020

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Using Windows 10 PC.

I have Creative Cloud set to run at startup in my preferences. It does not run at startup. Each time I startup my PC I see in Task Manger that startup is disabled. So I enable it but on next restart it has been disabled again! Any ideas what may be causing this?

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Adobe Community Professional ,
Dec 07, 2020 Dec 07, 2020

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ftry resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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Engaged ,
Dec 07, 2020 Dec 07, 2020

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Thanks for your help. Reinstall worked though puzzled that this proved necessary as CC had only just been installed on a brand new PC build.

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Adobe Community Professional ,
Dec 07, 2020 Dec 07, 2020

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LATEST

something got corropted. 

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