Copy link to clipboard
Copied
I recently moved the folder location for CC files from one hard drive to another (using the Creative Cloud app), and it appears my files are now syncing indefinitely. Creative Cloud was able to recreate the "Creative Cloud Files" folder on the new drive, but the folder remains empty and "Syncing" doesn't display a number of files or percentage (even after sitting idle for 2 hours). Here are a few things I have already tried that did not resolve the issue:
Here are a few screenshots, but let me know if there's any additional information I can provide that might be helpful.
Copy link to clipboard
Copied
@colinw35258566, have you managed to solve the issue? I seem to have encountered it as well... None of the ideas seem to work at all.
Copy link to clipboard
Copied
Same problem here. Did someone manage to solve this isue?