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Creative Cloud Sync Slow, does anyone notice this?

New Here ,
Oct 17, 2021 Oct 17, 2021

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I was using onedrive that the sync is very effecient, now i moved to creative cloud as I paid for this service and I find out that the sync is very very slow.

 

To sync 20GB of data on a 20mbps upload speed, it takes me 2 days and still not finished.

 

Anyone experience the same issue?

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File sync

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Adobe Community Professional ,
Oct 17, 2021 Oct 17, 2021

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more than a few people see file sync hang on a corrupt file.  

 

you can start some deductive file syncing to locate the issue, and further test your sync speed.  eg,

 

pause syncing

create a new folder to use as test sync

move one of your larger files to it

 change the adobe sync folder to that new folder

restart syncing and time how long it takes.

 

if that seems reasonable, move a group of your files to the new sync folder and continue to test syncing until all your files are in the new folder and synced or you locate a problematic file.

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New Here ,
Oct 17, 2021 Oct 17, 2021

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Thanks,

can i copy files from my desktop to the laptop via a USB drive , will this make sync faster at the first time?

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Adobe Community Professional ,
Oct 17, 2021 Oct 17, 2021

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what difference is there between your desktop and laptop with respect to cc and what would transferring files accomplish?

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New Here ,
Oct 17, 2021 Oct 17, 2021

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Hi kglad, how can I remove my email in my below reply, can you remove it for me? thanks. @kglad 

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Adobe Community Professional ,
Oct 18, 2021 Oct 18, 2021

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email removed.

 

oh, that is interesting.  so assuming they both use the same adobe id/account and are syncing the same files and the desktop is 100% synced that would rule out a corrupt file.

 

is your desktop using a wired connection to the internet (eg, router) and your laptop using wifi?  if so, the difference in sync speeds/connectivity would be due to the different connections.

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New Here ,
Oct 17, 2021 Oct 17, 2021

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Desktop pc 50gb data and it says sync 100%

laptop pc only 30gb data and synced for 2 days, and still has 566/11000 files to sync, internet download and upload speed are 50 and 20mbps.


Thanks and regards,


________________________________
From: Adobe Support Community Mailer
Sent: Monday, 18 October 2021 1:35 PM
To: <removed-kglad>
Subject: Re: [Creative Cloud Services Discussions] Creative Cloud Sync Slow, does anyone notice this?

[Adobe Support Community] Adobe Support Community

Hi W1587,

kglad just posted in a community you follow.

________________________________

Oct 17, 2021 12:33 AM in Creative Cloud Services Discussions
Re: Creative Cloud Sync Slow, does anyone notice this?


what difference is there between your desktop and laptop with respect to cc and what would transferring files accomplish?



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