creative cloud syncing for hours

[pizzapup]

any help as to why

[wharress]

Hi,

Can you provide me with some further information if you are still facing this issue.

Are you syncing a large number of files?

Have you had this issue in the past?

Please send me your log files to harress@adobe.com so we can investigate further.

Mac:

/Users/<username>/Library/Application Support/Adobe/CoreSync

Windows:

C:\Users\<username>\AppData\Roaming\Adobe\CoreSync

'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:

http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)

Thanks

Warner