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Creative Cloud Won't Install

New Here ,
Jun 17, 2021 Jun 17, 2021

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I'm trying to download Creative Cloud to my Mac and it keeps stopping the install at like 20%. 

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File sync

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Community Expert ,
Jun 17, 2021 Jun 17, 2021

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Hi @Kevin1234!,

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Assuming your system meets all the requirements, see this help article.

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jun 17, 2021 Jun 17, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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