Creative Cloud

New Here ,
Apr 26, 2021 Apr 26, 2021

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Bonjour,

j'ai un soucis sur Creative Cloud, sur mon Macbook Air M1 2020, la première fois tous marchait super, et aujourd'hui (après 4 jours) je ne pouvais plus y rentré, cela me dis que c'est déconnecté que je dois me reconnecter, je clique sur "se connecter" et toujours la meme choses sa me redemande la même choses sans cesse.

Qu'elle qu'un a une solution ?

Merci.

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Cloud storage web assets

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Community Expert ,
Apr 28, 2021 Apr 28, 2021

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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos? if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

 

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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