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Custom Hostnet domain in Adobe Portfolio not working

New Here ,
Jun 10, 2024 Jun 10, 2024

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Hello,

I have a W.I.P Adobe Portfolio website. It hasn't been published yet. I want to publish it under my custom domain. First time I tried, it worked for a while, but when I checked a few days later, I found that the domain had been reset to ''.myportfolio.com'', instead of the ''.com'' custom domain I intended to use.

 

I filled in the correct DNS values on the hosting service, I waited for the changes to be put through, but nothing worked. I've shared a screenshot blow of the message I get when I press ''To Apply" (sensitive information blurred for obvious reasons).

 

Can someone help me with this?Schermafbeelding 2024-06-10 111351_1.png

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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LATEST

Remove any A Records that are not pointing to the provided IP address.  See amended screenshot below.

 

Manually configuring a custom domain:

https://help.myportfolio.com/hc/articles/216489627-Manually-configuring-a-custom-domain

image.png

 

Allow 24-48 hours for new domain to populate.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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