Erneutes Anmelden in allen Creative Cloud Anwendungen erforderlich

New Here ,
Nov 02, 2020 Nov 02, 2020

Copy link to clipboard

Copied

Hallo,
seit ein paar Tagen muss ich beim Starten jedes Adobe Programms immer wieder in der Cloud anmelden. Auch in der Creative Cloud selbst ist immer wieder ein Anmelden erforderlich. Das ist extrem nervig und raubt ungemein meine Arbeitszeit. 

 

Ich hoffe jemand kann mir helfen.
im Voraus vielen Dank!

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

Views

98

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 02, 2020 Nov 02, 2020

Copy link to clipboard

Copied

depending how often you need to sign in, this may be because of other software on your computer, but without more info, start here, https://helpx.adobe.com/download-install/kb/cc-sign-in-prompt.html#:~:text=When%20you%20launch%20a%2....

 

if that fails, explain how ofter you need to sign in.  eg, every time your computer awakens from sleep, when you restart your computer or repeatedly so that you cannot work, at all.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 03, 2020 Nov 03, 2020

Copy link to clipboard

Copied

Mehrmals täglich, manchmal innerhalb von 10 Minuten, werde ich automatisch aus der creative cloud abgemeldet. Dadurch wird das beenden von z.B. Indesign erzwungen und ich kann nur noch entscheiden, ob ich speichern möchte oder nicht. Jedes mal wenn ich Acrobar Pro geschlossen habe und wenig später wieder öffne, muss ich mich erneut anmelden. Es hat scheinbar nichts mit dem Ruhezustand des Computers zu tun. 
Ich hab das Mac Betriebssystem und alle Adobe Anwendungen auf den aktuellsten Stand gebracht, aber das Problem dauert an.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 03, 2020 Nov 03, 2020

Copy link to clipboard

Copied

LATEST

something on your computer is causing the problem removing/changing your stored credentials (eg, av, antimalware, cleaner.

 

to check/confirm look for file changes in your oobe folder (esp, the opm.db file) where your credentials should be stored and not changed unless you explicitly change your adobe id and/or password.

A) Mac OS: /Users//Library/Application Support/Adobe/OOBE
NOTE: \Users\\Library\ is hidden by default. To unhide see below*

B) Windows: C:\Users\\AppData\Local\Adobe\OOBE
NOTE: AppData (and its subfolders) is hidden with Windows default settings. To unhide see below*

*see bottom of https://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html for info on unhidding folders

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines