• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Error Code 184

Community Beginner ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

????

Exit Code: 184 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 2 error(s), 1 warnings(s) FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'CoreSyncExtensionInstaller', version:5.10.2.1 FATAL: Error occurred in install of package (Name: CoreSyncExtensionInstaller Version: 5.10.2.1). Error code: '184' ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 WARN: Unable to move file at "C:\adobeTemp\ETR484F.tmp\5\CoreSyncExtension\CoreSync_x64.dll" to "C:\Program Files (x86)\Common Files\Adobe\CoreSyncExtension\CoreSync_x64.dll" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it. -------------------------------------------------------------------------------------

 

TOPICS
Libraries

Views

150

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

Hi there, 

 

We're sorry about the trouble. Would you mind telling us when exactly are you getting this error? Which version of the operating system and the Creative Cloud Desktop Application are you using? Have you tried any troubleshooting steps so far? We're here to help, we just need some info.

 

Thanks for your patience.

 

Regards,

Tarun

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 14, 2022 May 14, 2022

Copy link to clipboard

Copied

I'm getting the error when I do anything involving an update/installation. I've only been able to get photoshop installed since that installed alongside Creative Cloud. But after having to use Creative Cloud to install everything, I've been getting errors like this back to back. It's probably because I've been trying to move everything to my other drive, and no matter what I do it just keeps making files in the C drive. Because Creative Cloud wanting to be in my C drive so much it's getting real messy.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 15, 2022 May 15, 2022

Copy link to clipboard

Copied

you can't move the cc desktop app off the c-drive.  and it must install ancillary files on your c-drive.

 

the only thing you can move to another (non-root folder of a) drive, are the applications installed by the cc desktop app.

 

if you've manually moved or deleted files from your c-drive, you need to either restore them or try a clean re-install of the cc desktop app.

 

right now, don't do anything unless you can accurately restore the files you moved or deleted.  if you need to do anything else, what is it so you can get specific help and not make things worse than they are now.  (although you may have already caused enough problems that  you'll need to reinstall your os and then reinstall your adobe and other programs.)

 

if you need help moving the programs installed by the cc app, 

 

1. uninstall the adobe programs that you want to move (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

 

2. open the cc application, click file>preferences>apps>and change the install location (to a non-root folder on a local hard drive).

 

3. install the programs you wanted to move.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 15, 2022 May 15, 2022

Copy link to clipboard

Copied

Eeeh it's broken for good probably. Oh well

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 16, 2022 May 16, 2022

Copy link to clipboard

Copied

LATEST

then try, in this order,

 

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html


then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...


clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html


check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated


restart your computer (don't skip this)


reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud


if you're unable to download the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 13, 2022 May 13, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines