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Error de sincronización de archivos

New Here ,
Oct 18, 2021 Oct 18, 2021

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Hace varios días que no estoy pudiendo sincronizar archivos en una de mis computadoras. Me sale el cartel que dejo adjunto. Ya probé todas las soluciones posibles que me ofrecieron en soporte y ninguna me soluciona el problema. Quisiera saber si hay algún modo de solucionar esto sin tener que desinstalar todos los programas y el Adobe Creative Cloud desktop.

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File sync

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Adobe Employee ,
Oct 18, 2021 Oct 18, 2021

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Mpcatini, you can use the steps listed in https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html to fix most sync errors.  If you click on the link do you receive, in the error message, do you receive a specific error, Mpcatini?

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Hi! The link goes to the page you've shared. I've already try to follow
those steps but I can't fix the problem.

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Adobe Employee ,
Oct 19, 2021 Oct 19, 2021

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I am sorry to hear that, Mpcatini. Please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so that direct assistance can be provided to resolve any sync errors.

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