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Error in Behance

New Here ,
Sep 11, 2022 Sep 11, 2022

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Hello all,

I applied an new behance account several days ago, and changed my adobe ID into the old one.

At first I got all my pofile and comments. But after I login by mobile, my profile dissapeared.

Although I can still visit the behance page as a visitor, nothing remain in my profile page. 

Does anyone know how to solve this bug?

I contacted Behance's support, but got no response.

The only way is to submit a request. I really hope someone will help me solve this problem.

 

My Behance Account URL: www.behance.net/suxicutyourhead

 

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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Behance is not supported here. You need to try here:

https://help.behance.net/hc/en-us

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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[Moderator moved from Using the Community to Creative Cloud Services.]

 

Behance's only support center is on ZenDesk. 

https://help.behance.net/hc/requests/new?ticket_form_id=4164

 

They typically responspond to service requests within 24 hours, Mon-Fri except on weekends & holidays.  If you submitted a ticket already, keep checking email including your Spam folder.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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