• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

File Syncing Error

New Here ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

 In windows Creative cloud showing File syncing error (some files failed to sync) when we click on the cloud icon on top right corner. There is no green ticks on the folders and no syncing of files in the left folder (file explorer). 

Can someone please let me know what I cant try to get this working again.

 

Thanks in advance for your help

TOPICS
File sync

Views

328

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

LATEST

pause syncing (file>preferences>syncing>pause syncing)

restart your computer

using your file browser open sync'd folder

unpause syncing

watch to see if the green checks start appearing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines