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File Syncing Error

New Here ,
Feb 17, 2021 Feb 17, 2021

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 In windows Creative cloud showing File syncing error (some files failed to sync) when we click on the cloud icon on top right corner. There is no green ticks on the folders and no syncing of files in the left folder (file explorer). 

Can someone please let me know what I cant try to get this working again.

 

Thanks in advance for your help

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File sync

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Community Expert ,
Feb 20, 2021 Feb 20, 2021

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pause syncing (file>preferences>syncing>pause syncing)

restart your computer

using your file browser open sync'd folder

unpause syncing

watch to see if the green checks start appearing.

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