Files on creative cloud taking hours to download

New Here ,
Jun 19, 2022 Jun 19, 2022

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Photoshop file stored on creative cloud has been downloading for over 4 hours. It is barely 50 % done. What do I need to do 

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File sync

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Adobe Community Professional ,
Jun 20, 2022 Jun 20, 2022

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there's probably nothing you can do (to speed that download), if the download is progressing.  if the download stops progressing, reset the cc desktop app and restart the download.

 

to reset the cc app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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New Here ,
Jun 20, 2022 Jun 20, 2022

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Thanks for the feedback. It took all night but it downloads

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Adobe Community Professional ,
Jun 20, 2022 Jun 20, 2022

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sorry about that delay, but glad to hear to finally finished.

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