Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


folders on the MAC are not synchronized

Explorer ,
Jan 27, 2019 Jan 27, 2019

Copy link to clipboard

Copied

I'm working on 2 computers: PC and MAC. I've created a shared folder on PC but when I work on MAC AdobeCC don't synchronises the folder! and no warning message, nothing. I have only the folder but is empty!!! and if I try to put new files on MAC folder they are synchronise n CC! incredible! but not in reverse way!

somebody has a same problem???? please help me, no way to work well

TOPICS
File sync

Views

235

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Jan 30, 2019 Jan 30, 2019
Finally I found a solution with Adobe support Italian chat.It depends of the size of the folder and subfolders.. maybe the internet connection maybe my MAC but for to move a "big" folder with subfolders and big size files you have to move one folder per time, that's it.I waited half day for the sync and now all files are synchronised.

Likes

Translate

Translate
Adobe Community Professional ,
Jan 28, 2019 Jan 28, 2019

Copy link to clipboard

Copied

Discussion successfully moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 30, 2019 Jan 30, 2019

Copy link to clipboard

Copied

LATEST

Finally I found a solution with Adobe support Italian chat.

It depends of the size of the folder and subfolders.. maybe the internet connection maybe my MAC but for to move a "big" folder with subfolders and big size files you have to move one folder per time, that's it.

I waited half day for the sync and now all files are synchronised.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines