Fonts not activated in creative cloud

[wandal71593369]

Hi all, I have a problem with my Abobe fonts. I have many fonts activated but none of them are showing up in Creative Cloud on my other Adobe software. I have rebooted my Mac, deactivated and reactivated all fonts, turned off the fonts in the services menu and turned them back on. I quit Creative cloud on my Mac desktop and and installed it on my Mac laptop and still the problem persists. I have screenshots of what I am seeing. The first is what I see in Creative cloud under activated fonts. The second is showing I do have activated fonts. This is extremely frustrating and any help would be appreciated. Thanks

[jackdesign2000]

I'm having the exact same problem today, spent 3 hours troubleshooting, nothing worked. I'm on hold, waiting on customer service, but I'm seeing a few others listed the same issue and someone said when they got in touch with customer service they said their fonts are down? Whatever that means and most likely fixed by tomorrrow? Ugh! My workaround has been using Mac's Font Book, until it's fixed... unfortunately though some of the fonts are directly from Adobe and not from my own personal library that I upload. Hopefully it gets fixed soon for all our sakes. Good luck!

[wandal71593369]

Thanks for the reply. Hopefully it will be back working tomorrow.

[Jojo G]

I too am having this problem. This software is expensive so I expect the fonts to work!  This is not good .

[janete41753781]

I'm having this same issue. Noticed it about 1 1/2 ago while doing work.

[wandal71593369]

I suspect it might be a Creative Cloud issue. My partner who also uses the account hasn't updated to the latest version of creative cloud and she is not having this problem on her Mac. I updated both my dektop and my laptop and both are having this issue. Just a thought.

[fabiod47419754]

Same problem!!! Adobe wake up!

[Peru Bob]

Adobe Fonts is down now.

You can monitor progress on this issue here:

https://status.adobe.com/products/2948

[Jeremy AB]

LOL. The status page won't load either.

[Peru Bob · Accepted solution]

It is back up - all OK.