Getting back cloud files

New Here ,
Jul 15, 2021 Jul 15, 2021

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Hey Everyone.

So lateliy I had some error with Adobe Creative Cloud and when it get fixed, I lost access to files in Cloud. I can see them but I can't open them in Illustrator. It says that file I'm trying to open is missing on my device. And if I want to get it back it takes me to website which doesn't exist. Is there any chance to get my files back?

frajerdance_0-1626369939465.pngfrajerdance_1-1626369959404.png

 

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Cloud storage web assets

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correct answers 1 Correct answer

Community Expert , Jul 15, 2021 Jul 15, 2021

Go directly to the Creative Cloud website below. 


Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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Go directly to the Creative Cloud website below. 


Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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