Got new profiles – and all cc libraries are gone.

Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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So, I was away for two weeks. During this time Adobe implemented this profiles thing.

Now I've got three possible profiles.

Two of them don't have any active subscription, the third one does.

NONE of them contains my CC Libraires.

VERY FRUSTRATING since it's years of collecting and arranging and my organisation uses these libriaries on a daily basis – including me.

 

I've logged out and logged in with Creative Cloud app and web, and apps like InDesign and Illustrator, and I've tried all three profiles.

 

🙂

 

Creative Cloud 5.7.11

macOS monterey 12.4

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Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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… and all my online files can not be accessed as well.

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Community Expert ,
Jul 21, 2022 Jul 21, 2022

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Moving thread to the Creative Cloud Services forum from Using the Community

 

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Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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Is this the only way to get support on Adobe?

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