HACKED?

New Here ,
Nov 11, 2020 Nov 11, 2020

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Has anyone else been hacked? I'm getting kicked off and it says b/c I'm using another device. I tried contacting the help center but they said it's impossible. I have no other devices. It shut all my programs down and said you're logged into another device. I then had to resign in.

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LEGEND ,
Nov 11, 2020 Nov 11, 2020

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Please explain what you are asking about?

Kicked Off what?

Shut which programs down?

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Adobe Community Professional ,
Nov 11, 2020 Nov 11, 2020

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With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/plans

 

Click on Manage Plans and scroll down to Activated Devices.  If necessary, deactivate unused devices.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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