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have to move file folder to another machine, how to do ?

New Here ,
Jan 14, 2016 Jan 14, 2016

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have to move file folder to another machine, how to do ?

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File sync

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Adobe Employee ,
Jan 14, 2016 Jan 14, 2016

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New Here ,
Jan 15, 2016 Jan 15, 2016

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Thank you, the problem is, that I have to move the file Folder from one device to another. I just removed the creative cloud from one pc. On

the second one the program places a file Folder but does not synchronize with this new Folder. may the path is broken...don´t know. It seems that the Cloud has still

in Memory the old path.

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Adobe Employee ,
Jan 15, 2016 Jan 15, 2016

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You may want to contact our support staff directly, please see the following link: Contact Adobe Customer Care. For additional information, please see: FAQ: How can I contact Adobe for support?

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Adobe Employee ,
Jan 18, 2016 Jan 18, 2016

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Since file syncing is not working please follow the steps outlined by Warner Harress in this post: Re: My files aren't syncing

The Core Sync team will be able to help you resolve the problem.

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