Help with CC Libraries - Totally Confused

Report · May 29, 2025

Hi There, never had a need for Libraries in the past, so sorry if this is easy...

1. How do you add Adobe fonts?

I can drag text but this seems to create a style
How do you add a font from the Adobe library?
Also, I don't see a + button on the Libraries panel as seen in tutorials and help docs - is this normal or an indication something is wrong?

2. Why can't .ai files be added to Illustrator documents?

I have an Illustrator file open but some ai files in the library are greyed out
When I hover over the file, it's clearly an .ai file (see attached) but says it's unsupported
If I try to drag the file onto the page, I see a green + but nothing happens
These are .ai files from our logo library which open from the finder, so unsure what's happening

ai file not supported in Illustrator?

ai file not supported in InDesign

3. Why isn't the in-app structure/organisation mirrored on the Adobe website?

I've spent a LOT of time organising the library so it makes sense to non-designers
This organisation displays in the CC Libraries panel in Illustrator and InDesign
It also displays correctly in the Creatiove Cloud app
But when viewing on the Adobe website, none of the logo, icon and asset organisation displays
Everything just shows up as 'Graphics' which is obviously painful/frustrating

4. Why does the structure/organisation not display correctly in Adobe Express?

There's certainly plenty of frustration about CC Libraries in the forums - are they not ready for serious work or something?

I hope that all makes sense, any help or pointers in the right direction would be much appreciated.

Cheers, Ben

Report · May 29, 2025