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How can I cancel the regular payment? Please cancel the payment.
[Mod: Moved to the appropriate forum]
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Please take a look here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.
Please click the link below to contact Adobe staff to help.
Be sure to remain signed in with your Adobe ID before accessing the link below.
You have to allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.