Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

how do I access/transfer files in the cloud to another storage medium?

New Here ,
May 31, 2021 May 31, 2021

I purchased two Adobe Suite licenses for my two remote editors and now they want to buy their own licenses. I asked them to ensure that all my files are in the cloud. (I don't have my own licensed software.) How can I access these files so I can download onto other storage medium? We're talking 100GB or more.

Thank you.

Virginia

[Personal information removed by moderator.]

410
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , May 31, 2021 May 31, 2021

Short answer:  You can't. 

 

Ask your employees to transfer your files to DropBox or Google Drive and make them available to you.

 

But I'm not sure how much value the work files are without requisite software to open them 😉

 

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

 

 

Translate
Community Expert ,
May 31, 2021 May 31, 2021

Short answer:  You can't. 

 

Ask your employees to transfer your files to DropBox or Google Drive and make them available to you.

 

But I'm not sure how much value the work files are without requisite software to open them 😉

 

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 31, 2021 May 31, 2021

Thank you, Nancy, for the quick and helpful reply. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 31, 2021 May 31, 2021
LATEST

You're welcome. 🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines