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how do I access/transfer files in the cloud to another storage medium?

New Here ,
May 31, 2021 May 31, 2021

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I purchased two Adobe Suite licenses for my two remote editors and now they want to buy their own licenses. I asked them to ensure that all my files are in the cloud. (I don't have my own licensed software.) How can I access these files so I can download onto other storage medium? We're talking 100GB or more.

Thank you.

Virginia

[Personal information removed by moderator.]

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Admin console, Licensing, Manage account

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correct answers 1 Correct answer

Adobe Community Professional , May 31, 2021 May 31, 2021
Short answer:  You can't.  Ask your employees to transfer your files to DropBox or Google Drive and make them available to you. But I'm not sure how much value the work files are without requisite software to open them  [Moderator moved from Using the Community (forums) to Creative Cloud Services.]

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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Short answer:  You can't. 

 

Ask your employees to transfer your files to DropBox or Google Drive and make them available to you.

 

But I'm not sure how much value the work files are without requisite software to open them 😉

 

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 31, 2021 May 31, 2021

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Thank you, Nancy, for the quick and helpful reply. 

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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You're welcome. 🙂

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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