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HOW DO YOU CANCEL THIS STUPID APP I AM VERY FRUSTRATED

New Here ,
May 16, 2023 May 16, 2023

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HOW DO YOU CANCEL THIS STUPID APP!!! THERE IS NOT CLEAR WAY TO CANCEL.  THE SITE SAYS TO GO TO MANAGE PLAN BUT THERE IS NOT MANAGE PLAN BUTTON.  I WANT OUT NOW!!!!!!!!!!!!!!!!!! SOMEONE, PLEASE HELP ME GET UNSUBSCRIBE FROM THIS APP

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Cloud storage web assets , Collaboration , File sync , Libraries

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correct answers 1 Correct answer

Community Expert , May 16, 2023 May 16, 2023

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below
-Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
-This is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so w

...

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Community Expert ,
May 16, 2023 May 16, 2023

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below
-Do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
-This is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
May 16, 2023 May 16, 2023

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Thank you 🙏--
<personal info removed-kglad>

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Community Expert ,
May 17, 2023 May 17, 2023

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@Janelle28921520rcmk 

 

do not reply by email or remove your signature before sending.  these are public forums.

 

<moved from cc services>

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New Here ,
May 18, 2023 May 18, 2023

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How can I delete a post?  How am I supposed to know that? 

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Community Expert ,
May 18, 2023 May 18, 2023

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i removed your personal info when i sent that message yesterday.  you can check it here, https://community.adobe.com/t5/creative-cloud-services-discussions/how-do-you-cancel-this-stupid-app...

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New Here ,
May 18, 2023 May 18, 2023

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right but I posted in another place.  Do you work for Adobe?

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Community Expert ,
May 18, 2023 May 18, 2023

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LATEST

i checked your other forum posts and only 1 had some personal info (which i removed).

 

and no, i do not work for adobe.

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New Here ,
May 16, 2023 May 16, 2023

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HOW DO YOU CANCEL THIS STUPID APP!!! THERE IS NOT CLEAR WAY TO CANCEL.  THE SITE SAYS TO GO TO MANAGE PLAN BUT THERE IS NOT MANAGE PLAN BUTTON.  I WANT OUT NOW!!!!!!!!!!!!!!!!!! SOMEONE, PLEASE HELP ME GET UNSUBSCRIBE FROM THIS APP

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Community Expert ,
May 16, 2023 May 16, 2023

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Let me see if I can help you and point you in the right direction. 

 

1.  Have you signed in here https://account.adobe.com/plans.

2.  If yes, do you see the screen below:

thejanebradbury_0-1684303535692.png

3.  If you don't see this, try using a different browser or incognito new tab and sign in again to see if that reolves the issue. 

4.  If that does not help you can contact Adobe Support via this help page. Note you will need to make sure pop-up blockers are disabled so that the chat window can open. 

5. Another option is to contact AdobeCare on Twitter. Don't put any personal information in the initial tweet, but ask them to hlep cancel your subscription. I have used AdobeCare and they are very helpful. 

 

I hope that helps. 

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New Here ,
May 16, 2023 May 16, 2023

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how do you cancel this stupid app!!! there is not clear way to cancel.  the site says to go to manage plan but there is not manage plan button.  i want out now!!!!!!!!!!!!!!!!!! someone, please help me get unsubscribe from this app

 

<Mod: Removed all caps and inapplicable tokens>

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Community Expert ,
May 16, 2023 May 16, 2023

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No need to shout.

Go to the link below.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; ( also laptop Win 11, ver 23H2; LrC 13.3.1,;) 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
May 16, 2023 May 16, 2023

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Oh there is definitely a need to shout. I have been over and over the page
on this link and followed all the instructions. I don't have a manage your
account button on my plan. I need to speak with a site administrator or
customer service. There is no one to help me. I want to cancel because I
can't afford this site anymore and I have spent 5 hours trying. There is a
need to shout.

--
<personal info removed-kglad>

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Community Expert ,
May 16, 2023 May 16, 2023

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You are posting in the Adobe Classic Community Forum where users of Lightroom Classic Application have discussions about the use of the application so the responses you will receive would be from users like yourself. We do not have access to your Adobe account to make changes to your status.

I recommend that you go to the Adobe dot com webpage and sign on to your Adobe account, click on the "Help & Support" option at top right and you will be directed to options to make contact directly with Adobe staff.

See the screen captures.

IMG_0860.jpeg

 

IMG_0859.jpeg

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; ( also laptop Win 11, ver 23H2; LrC 13.3.1,;) 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Community Expert ,
May 16, 2023 May 16, 2023

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@Janelle28921520rcmk ,

I see you have received assistance in Creative Cloud Services Discussion forum.

 

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; ( also laptop Win 11, ver 23H2; LrC 13.3.1,;) 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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