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I have available space, but I can't upload a .5MB file to the Document Cloud.

New Here ,
Oct 12, 2020 Oct 12, 2020

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"You don't have enough storage space to continue."

André98BC_0-1602556684034.png

Trying in the web app...

"It was not possible to upload the file"

André98BC_2-1602556783447.png

The file is 512kB big. Apparently the Document Cloud does not have a tool for managing your used space, so I manually summed up the sizes of all my files, and they don't even top 1.4GB.

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Community Expert ,
Oct 12, 2020 Oct 12, 2020

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LEGEND ,
Oct 13, 2020 Oct 13, 2020

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In What Web App are you trying to use for this?

Where it the file located on YOUR Computers hard drive? How much space is available on the drive?

 

 

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Community Expert ,
Oct 13, 2020 Oct 13, 2020

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Free up some space.  Permanently deleting files is a 2-step process.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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