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I lost all my files after restarting my Mac.

kanokkorn5C43
New Here ,
Aug 30, 2021 Aug 30, 2021

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I had restarted my mac yesterday. Then my files in Creative cloud files were all gone. I searched everywhere in my mac but it didn't seem to appear at all. Is there any way to restore my missing file? i'm crying.😭

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Cloud storage web assets , File sync

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Test Screen Name
LEGEND ,
Aug 31, 2021 Aug 31, 2021

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Ignore your Mac, just for now. Are they in the web view of Creative Cloud: https://assets.adobe.com/cloud-documents ?

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Test Screen Name
LEGEND ,
Aug 31, 2021 Aug 31, 2021

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And, surely you have backups?

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