• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I need to move a piece of work between accounts

New Here ,
Jul 26, 2021 Jul 26, 2021

Copy link to clipboard

Copied

I need to move a piece of work between accounts on Adobe Portfolio because I accidentally started a piece of work on an old account that doesn't have a subscription associatied with it. However I can't download the piece of work, in order to reupload it on the other account, because it wants me to pay first. How do I get past this issue?

 

Thanks,

 

Maura 

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

Views

182

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 26, 2021 Jul 26, 2021

Portfolio is account specific. You cannot share content with other accounts. 

Just delete / unpublish that Portfolio project.  Start over on the correct account.

 

 

 

 

Votes

Translate

Translate
Community Expert ,
Jul 26, 2021 Jul 26, 2021

Copy link to clipboard

Copied

can you "share" your non-subscription work?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

LATEST
No I can't, I think because it isn't "published" and you have to pay to
publish...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 26, 2021 Jul 26, 2021

Copy link to clipboard

Copied

Portfolio is account specific. You cannot share content with other accounts. 

Just delete / unpublish that Portfolio project.  Start over on the correct account.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines