I need to move a piece of work between accounts

New Here ,
Jul 26, 2021 Jul 26, 2021

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I need to move a piece of work between accounts on Adobe Portfolio because I accidentally started a piece of work on an old account that doesn't have a subscription associatied with it. However I can't download the piece of work, in order to reupload it on the other account, because it wants me to pay first. How do I get past this issue?

 

Thanks,

 

Maura 

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Cloud storage web assets , Collaboration , File sync , Libraries

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correct answers 1 Correct answer

Community Expert , Jul 26, 2021 Jul 26, 2021

Portfolio is account specific. You cannot share content with other accounts. 

Just delete / unpublish that Portfolio project.  Start over on the correct account.

 

 

 

 

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Community Expert ,
Jul 26, 2021 Jul 26, 2021

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can you "share" your non-subscription work?

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New Here ,
Jul 28, 2021 Jul 28, 2021

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No I can't, I think because it isn't "published" and you have to pay to
publish...

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Community Expert ,
Jul 26, 2021 Jul 26, 2021

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Portfolio is account specific. You cannot share content with other accounts. 

Just delete / unpublish that Portfolio project.  Start over on the correct account.

 

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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