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I have a question for the techs out there.
I want to get access to my Creative Cloud content + Libraries and migrate it from old profile to new one - within the same organisation.
I can login to both profiles.Old profile is now stripped from Creative Cloud solution and Libraries 😞New profile has fresh 1TB of space 😐
I got info from my organisation’s administrator that recently our company made new contract with Adobe and this steps took place:
I was not informed in advance that such event will take place… Imagine me changing colours while the call.
What steps should I take to get my files back?
Thanks in advance 🙂
manually download and upload or share links from one to the other account.
Old profile is now stripped from Creative Cloud solution and Libraries 😞 - no access to files here nor libs...New profile has fresh 1TB of space 😐
if the previous plan admin can't or won't restore the older account or move the files for you, you can't recover those files.