I want to temporarily suspend my CC account

Participant ,
May 02, 2022 May 02, 2022

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I am going off-grid for 4-6 months this year in northern BC . Is it a simple thing to temporarily pause my Creative Cloud account over this time?

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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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Hi @adieu,

There is no option of pausing the subscription. You will have to cancel your plan and repurchase it when you are ready to resume work. Depending upon your plan you might have to pay a cancellation fees. For more details and help you can contact support.

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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