If I cancel my Adobe subscription and use a different account, will my Behance account be deleted?

[Thaveesha Ushenya]

After I purchased an Adobe subscription, I was unable to log in to my Behance account. Because of this issue, I informed my team, and we decided to cancel the Adobe subscription. After that, I received an email saying that my Behance account was deleted. I need to recover my Behance account. Please help me restore it.

[kglad · Accepted solution]

https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from download & install">

[Thaveesha Ushenya]

Hey @kglad, just wanted to say a big THANK YOU for taking the time to help me out! I really appreciate all your suggestions and support. You’re awesome! Fingers crossed my issue gets sorted soon. Thanks again! 😊

By the way, I reached out to the Adobe team through this link https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164, but I’m still waiting for their response and need to be able to communicate with them.

[kglad]

@Thaveesha Ushenya 

you're welcome, good luck and keep use updated