Solved: Improve library to cloud - Adobe Product Community - 15548574

Exit

AJ...

New Here ,

Lately, my Adobe app has been unable to connect to my library. It says 'Library error,' and it continues to consume data. It took 20 GB of data from my wifi, and is a problem.

TOPICS

File sync , Libraries

107

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct answer

kglad

Community Expert , Oct 15, 2025 Oct 15, 2025

3 Replies 3

Jump to latest reply

Correct answer by kglad

Community Expert ,

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

AJ... AUTHOR

New Here ,

Thank you.

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

kglad

Community Expert ,

LATEST

you're welcome.

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

never-displayed

You must be signed in to add attachments

never-displayed

Resources

Getting Started

What are Creative Cloud services?

What are Creative Cloud Libraries?

What are Cloud Documents?

Creative Cloud mobile app collection

Quick Start for Adobe Stock

Storage and services common questions

Services

Showcase your work > Adobe Portfolio

Showcase your work > Behance

Manage assets with Creative Cloud Libraries

Collaboration & Sharing

Collaborate on CC Libraries or folders

Share a file or folder

Collaboration FAQ

Sync files in your Creative Cloud Files folder