• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Installation der Creativ Cloud fehlen Datein

New Here ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

Liebes Adobe Support -Team.

 

Beim Installieren von der Creativ Cloud bekomme ich zwei Fehler, dass folgende Datein nicht gefunden wurden, MSVCP140.dll und VCRUNTIME140.dll. Was kann ich machen damit ich die Creativ Cloud endlich Installieren kann und somit auch endlich Photoshop und Lightroom wieder nutzen kann?

 

Mit freundlichem Grüßen

Sascha Huthwelker

 

PS: Der Laptop ist Neu und ich habe nichts entfernt.

TOPICS
Collaboration

Views

59

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Apr 02, 2022 Apr 02, 2022

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

Likes

Translate

Translate
Community Expert , Apr 03, 2022 Apr 03, 2022

update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated

 

restart your computer

reinstall the cc desktop app

Likes

Translate

Translate
Community Expert ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 02, 2022 Apr 02, 2022

Copy link to clipboard

Copied

Thank You 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 03, 2022 Apr 03, 2022

Copy link to clipboard

Copied

LATEST

update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated

 

restart your computer

reinstall the cc desktop app

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines