Issues sharing Files

[Rabbeeya]

I am a student and have the "creative cloud all apps" service. My friend and I have been trying to share photos with each other to edit them. However, every time I try click the link that my friend sent me, I get the message "You do not have access to this service. Contact your IT adminsitrator to gain access." How do I go about resolving this issue? Any and all help would be greatly appreciated.

[John T Smith]

Link to what?

Is your friend sharing to a service that requires a password?