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Issues with deleting old account

New Here ,
Jul 12, 2024 Jul 12, 2024

Hi all, 

 

I'm having issues with deleting my old account from behance. I wanted to delete my old account because the mail adress of the old account is inactive. but I can't login because I can't remember the pasword. and I can't change the pasword because my mail adress is inactive as I said before :s

Does anybody know how to get back into the old account. or how to contact adobe to delete the account? You would really help me out.

 

Cheers,

Ana

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Community Expert ,
Jul 12, 2024 Jul 12, 2024

Sorry, not supported here... You need to go here for Behance help https://help.behance.net/hc/en-us

 

To contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Jul 12, 2024 Jul 12, 2024
LATEST

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
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