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Libraries Sync Error

Community Expert ,
Feb 28, 2025 Feb 28, 2025

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My Libraries work just fine - except they are weird in Express. I don't really use Express, I was playing in there and for some reason couldn't access a library, so I made a new one in Express, then I had multiple libraries that were basically the same. I finally gave up but ever since, my Creative Cloud has this error message. I've tried everything, I've read all the solutions, tried them all, it won't fix itself.  The second screnshot shows the suspicious  libraries - What is that project - that must be from Express, right?

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Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Community Expert ,
Feb 28, 2025 Feb 28, 2025

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try and sync from the express app

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Community Expert ,
Mar 01, 2025 Mar 01, 2025

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Interesting. So I don't have the app, I always access Express on the Web. I'm missing Libraries in Express - so I'm sure that is where the problem is. Here are screenshots - the white is Express online, the black is my Creative Cloud app -  you can see There are 3 libraries missing. And then, there is the online Creative Cloud screenshot - showing 2 libraries that are missing in Express are labeled as BRAND, not Library - I have no idea how that all works I obviously created them in Express but why aren't they just a library?

 

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2025-03-01_10-12-38.pngexpand image2025-03-01_10-16-56.pngexpand image

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Community Expert ,
Mar 01, 2025 Mar 01, 2025

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and i don't know how express works, so i'm going to move this thread to the express forum where (i'm hoping) you get more help.

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