Linking domain to portfolio

Explorer ,
Sep 19, 2022 Sep 19, 2022

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Hello,

 

I just purchased a domain through Portfolio through the linked NameCheap website. Then, when I went to link it to my site, it said it was already linekd to another adobe portfolio site...is this a glitch? why would I be able to purchase the domain if it was already linked to another site? I'm confused. 

 

Any help appreciated, thanks!

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Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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@eawood_,

Isn't your Namecheap purchased domain automatically connected to your newly created Portfolio site?

See below for more details. 

https://help.myportfolio.com/hc/articles/360037978074-Buying-a-custom-domain-name-through-Adobe-Port...

 

If you continue to have domain name problems, reach out directly to Namecheap.  In my experience, their customer service is quick to respond.

support@namecheap.com.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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