Copy link to clipboard
Copied
Can someone please explain to me why there is more sucurity for me to edit a photograph than my Bank has? Why all this log in BS? It jsut seems totaly nuts to me and has me looking for alternatives to Adobe products. I have been an adobe customer for decades and don't want to switch but if they make the apps so hard to use what is the point? Why do I have to keep logging into apps on my own machine?
Copy link to clipboard
Copied
if you're not explicitly logging out (usually by signing-in on a 3rd computer) and you're being asked to sign in more than once per month (with a monthly subscription), there's something wrong with your cc app or something on your computer (eg, av) causing a problem.
if you think it's a damaged cc app,
try resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R
if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
if that fails go ahead and uninstall/reinstall per the above link
if that fails, do a clean cc install following each applicable step:
uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials